Anonymous Reporting Hotline FAQs
Anonymous Reporting Hotline FAQs
The Hotline is an anonymous, toll-free, 24-hour-a-day resource for reporting concerns when speaking with a supervisor or other available resource is not considered to be a comfortable or viable option. When reporting a concern anonymously, exercise care to not provide other details that may reveal your identity accidentally in the report. The University does not tolerate retaliation against employees for raising concerns in good faith and Rhode Island Law prohibits retaliation.
The Hotline is staffed and managed by a third-party provider that has been contracted by Brown. When submitting a report, you may remain anonymous or you may choose to identify yourself and provide contact information so Brown University can reach out to you if additional details are needed.
When you call the Anonymous Reporting Hotline, a trained specialist will ask you a series of questions to better understand the nature of your concern. No call tracing or recording devices are ever used, and if you wish, you may remain anonymous.
The job of the specialist is to collect accurate information on incidents in an unbiased, objective manner. The specialist will summarize the information and send it directly to the appropriate Brown University Administrators for review, and if necessary, for further exploration. Administrators will not receive reports in which they are specifically named.
When you report via the Hotline Website, you will use a form to describe your concern. You are able to choose to remain anonymous through the web reporting process also.
When you submit your report, by phone or online, you will be assigned a unique code called a Report Key. Please be sure to remember your Report Key and password. Should you desire to follow up on the status of your concern, or want to provide additional information, simply call back or log in with your password and Report Key.
Brown University is committed to the highest standards of ethics, integrity, honesty, fairness and compliance with the law in its academic, research and business activities. If an individual does not feel comfortable speaking with a supervisor, instructor, advisor or another resource, or an individual desires anonymity, the Anonymous Reporting Hotline is available to bring a concern to Brown's attention.
You may file a report anonymously, or you may identify yourself when filing a report using the phone line or web. However, if you wish to remain anonymous, you, as a reporting party, need to ensure that other details disclosed do not reveal your identity by accident in the report. For example, “From my office next John Smith…”; “In my 32 years…”; or “My supervisor, Jane Doe…” when Jane Doe supervises only you or a few employees.
If you decide to remain anonymous, the Hotline or website will provide you with a unique Report Key. You will have the option to call the Hotline again or login to the website to receive a response from the University or answer questions the University may have. The Report Key enables communication between you and the University while maintaining your anonymity.
All reports submitted through the Anonymous Reporting Hotline will be handled discretely and given careful attention by the appropriate Brown University Administrators. Administrators will not receive reports in which they are specifically named.
Hotline reports received from the third party provider are managed by University Risk Management, Audit and Compliance which is an objective assurance and consultative function with accountability to the Committee on Risk and Audit of the Corporation of Brown University, and is committed to fairness in its processes and activities.
When you submit your report, by phone or online, a Report Key and password will be created. Should you desire to follow up on the status of your concern, or want to provide additional information you may have initially excluded, simply call back or log in and reference this information.
To ensure that security and confidentiality is maintained, if you lose your report key or password, you will need to file a new report. Mention in the new report that it is related to a report or question you previously submitted.
Translation services are available.
Yes, Brown offers several other reporting options.